Submission Due Date: 05/152025

Client  - State of Ohio

Hybrid

The person in this position will be responsible for supporting the timely execution and management of program deliverables.

·Coordinate Ohio Benefits Program (OB) Project Calendar for Discovery, JAR and JAD Sessions.

·Maintain the Consolidated Design Calendar for OB.

·Schedule and facilitate Discovery, Requirements Gathering, Design Sessions, and Document Walkthroughs to support technical and stakeholder teams in the delivery of Enhancement Releases and Product Upgrades.

·Schedule and facilitate OB Call Center (CSS/IVR)sessions for enhancements.

·Schedule and facilitate OB Document Management(EDMS) sessions for enhancements.

·Review, comment, and/or approve Functional Design Documents submitted by technical teams for enhancements.

·Track the status of all OB Functional Design Documents.

·Build and maintain relationships with key stakeholders, their project managers, and contributing teams.

·Serve as primary point of contact for all OB Program-related scheduling issues and document handling.

·Identify, track, anticipate, and proactively address issues; resolve conflicts with sensitivity and tact.

·Ensure that tasks provide value, support OB’s strategic direction, and meet service commitments with scheduling and project plans.

·Serve as primary contact for OB Program-related document deliverable submission processes.

·Ensure documents are stakeholder-approved, send timely reminders, and confirm final approvals.

·Ensure documents are securely saved in the appropriate SharePoint site.

·Coordinate project Quality Gates between various OB systems (OB/IVR/EDMS/BOT) and require compliance with quality standards.

·Be accountable for securing stakeholder ProgramPlan and Quality Gate approvals